FAQ

 

Can I customize a gift?

You betcha! Looking to swap out an item, hit a certain price point or add a touch of beauty with fresh flowers? Shoot us a note at hello@givegrayduck.com to get started.

When will my order ship?

Gift boxes typically ship within 2 business days and are sent via FedEx.

What kind of packaging will my gift arrive in?

Each gift is sent in a keepsake white gift box with natural twine binding and fresh greenery.  If you are looking for something different in terms of packaging, please feel free to reach out and let’s talk details!

Can I send a personalized letter?

Absolutely! Each box comes with a handwritten letter. Please write your personal note at checkout. If you prefer to write your own message, please add a note to include a blank card with your gift. 

Return Policy

We take great care to make sure your gift arrives to you looking great! If the package has been damaged during transit, please let us know and we'll make it right. Otherwise, due to the time and attention to detail we take in assembling each gift box, all sales are final.